Returns & Exchanges

At VitaDrive, we want you to be completely satisfied with your fashion purchase. If your items aren't a perfect fit, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition with tags attached.

1

Initiate Your Request

Log into your VitaDrive account and visit the 'Order History' section to select the items you wish to return or exchange.

2

Package Your Items

Securely pack the garments in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.

3

Print and Attach Label

Download your prepaid shipping label from our portal, print it out, and fix it clearly to the outside of your return parcel.

4

Drop Off and Track

Hand over your package to any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing